Installing a new elevator or modernizing an existing elevator is a long-term investment.  There are mechanical and electrical components that require maintenance and attention.  Not only is there a financial investment and decisions to make immediately, there are also items to consider in the future. 

  1. How long do you want the system to last?
    • Some are designed to be replaced within 10 years and others should last over 20 years.

  2. Is maintenance/service flexibility important to you?
    • Are you comfortable with being locked into one provider, or would you like to have a choice if you’re not satisfied with them?

  3. How critical is the elevator to your organization/operation?
    • Can you wait for the service person to come out whenever it’s convenient for him?  Or do you need a response within a certain time frame (i.e. 2-hours, same day, etc.)

Non-proprietary equipment is extremely beneficial over a 20 to 30-year period.  First, you’ll have a choice of service providers and secondly, you may have an option of where to get replacement parts from.

In theory, any elevator service provider should have the ability to work on non-proprietary equipment.  Additionally, because other manufacturer’s make similar parts and components, the parts pricing is typically less than a proprietary design is.

At the end of the day, it comes down to this:

  • Are you comfortable being locked into service by one service provider? 
  • Waiting as long as they tell you to wait? 
  • And paying whatever price they demand? 

At Executive, we use non-proprietary manufacturers who make equipment that lasts over 20 years and it allows the end user flexibility when it comes to maintenance/repairs/replacements on their elevator. Contact us to learn more about planning out your elevator for the long haul.